Field Service Dispatch Console
A dispatch console that matches field technicians to jobs by skill, location, and parts availability while the day keeps changing.
Complete
Workspace overview
Field Service Dispatch Console
2k+work orders handled
6matching factors
OnPushrender strategy
01 · Overview
The challenge
Dispatchers rebuild the schedule constantly as jobs overrun and emergencies appear, but most tools present a static list that hides the consequences of each change.
The response
A console that surfaces conflicts as they emerge, suggests viable reassignments, and shows the downstream effect of moving any job before it is committed.
02 · Product
Built around real work.
The experience is structured around the needs of Dispatchers, Field technicians, Operations managers.
- Skill and territory matching
- Conflict and overrun detection
- Reassignment impact preview
- Parts availability checks
- Technician day timeline
- Emergency job insertion
03 · Engineering
Decisions over decoration.
Every technical choice supports clarity, resilience, performance, or maintainability.
Lazy-loaded feature modules with differential loading
CDK virtual scrolling for technician and job lists
OnPush change detection throughout the schedule view
Technology
Angular 8TypeScript 3.4RxJS 6Angular CDKKarmaProtractor